TOSHIBA CIX User Guides

Toshiba CIX 40 DP 5000 Series Telephones

Toshiba CIX 100 DP 5000 Series Telephones

Toshiba CIX 200 DP 5000 Series Telephones

Toshiba CIX 670 DP 5000 Series Telephones

Toshiba CIX 1200 DP 5000 Series Telephones

Full Toshiba CIX DP 5000 Series Telephone Manual

How To Change the Main or Company Greeting on the Toshiba CIX 40 Telephone System:

In order to record your main greeting, YOU MUST FOLLOW BOTH PART 1 & 2 OF INSTRUCTIONS BELOW

First Part of Recording the Main Greeting (this is the greeting part “Thank you for calling ABC company”):

1. Dial voice mail number (Usually 250)
2. When answered dial # then dial *
3. Enter mailbox 990
4. Password 990997(unless it has been changed.
5. Then press 3 for mailbox options.
6. Then follow prompts.

Second Part of Recording the Main Greeting: (this is the part that tells the caller what to do “Dial 1 for sales, 2 for service, etc.):

1. For second part of main greeting follow steps 1 and 2. Step 3 will be mailbox 991 and password will be 991997

How to Use Your Personal Phone Features on Toshiba 5000 Series Telephones:

(click link below)

TOSHIBA CIX Telephone Demo Live

How to reset or delete a voicemail password on the Strata Messaging:

1. Press the message button or dial pilot number for voicemail (usually 250)
2. Press # then *, immediately while the prompt is saying name
3. Press #, while prompt is saying “office closed” message
4. Enter 100 when prompted for mailbox number
5. Enter 0000, for password
6. Press #, while prompt is telling you how many messages the mailbox has
7. Press 3 for “Edit Password”
8. Enter the extension number of the mailbox that needs resetting
9. Then follow the prompts to reset or delete password

How to change main greeting on the Strata Messaging:

1. Press the message button or dial pilot number for voicemail (usually 250)
2. Press # then *, immediately while the prompt is saying name
3. Press #, while prompt is saying “office closed” message
4. Enter 100 when prompted for mailbox number
5. Enter 0000, for password
6. Press #, while prompt is telling you how many messages the mailbox has
7. Press 2 for “Record a Prompt”
8. Enter 102 for “Prompt number”, there will be a pause
9. Then follow the prompts to change

How To Access Voicemail Administration on the TOSHIBA DKT Phone System (for changing time, passwords, etc):

1. Dial into your voice mail box
2. press *999#
3. Then enter your password of 1234#
4. Then hit *8
5. Then follow the prompts to enter in the time for the voice mail

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