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Office:817.831.4436
Fax:817.838.6413
Business Telephone User Guides and Resources
Our Business Telephone User Guides are intended to provide you with easy access to a number of our manufacturers’ product manuals, guides, and training videos. This allows you to maximize your telephone system’s functionality and help with employee training on individual telephone equipment. Having access to product manuals, guides, and videos can help you troubleshoot most problems you may be experiencing. In addition, we also have an in-house help desk that will provide technical support or guidance to you about any of the products we sell, install, or maintain. And we can most likely can help you with telephone systems that you did not buy from us.
| no | Resource | Description |
|---|---|---|
| 1 | Telephone Trainer Video | TOSHIBA Resources and Learning Tools Video. Learn how to use specific features of TOSHIBA'S 5000-Series phones and voice mail systems. |
| 2 | TOSHIBA DP5000-series Telephone Quick Reference Guide | Legend: Status LED – LCD Display – Sofkeys – Programmable Feature Buttons – Message Waiting LED Button – Microphone LED Button – Speaker LED Button – Volume – Hold Button – Microphone – Tilt stand – Off-Hook Button (Single Line Telephone) |
| 3 | Full DP 5000 Phone Guide | Legend: Introduction – The Grand Tour – The Basics – Feature Operations – ADM/DSS Console – Headset and Handset Operation – User Programming – Administrator Programming – References – Hardware Connections – Centrex Applications – Index Page |
| 4 | Full IP 5000 Phone Guide | Legend:Introduction – The Grand Tour – The Basics – SoftIPT – Feature Operations – IP5122-SDC – ADM/DSS Console – Headset and Handset Operation – User Programming – Administrator Programming – References – Hardware Connections – Centrex application – Index Page |
| 5 | TOSHIBA Strata Call Manager | Overview: Combine the capabilities of your computer and telephone into one powerful unified communication tool. Call control from your PC lets you dial – answer or transfer calls – and more using your mouse without picking up the telephone. |
| 6 | TOSHIBA SoftIPT Demo Video | This is a short demo of the Toshiba SoftIPT IP phone for the CIX phone systems |
| 7 | TOSHIBA Users Guide CIX 40 | Legend: How to change the Main or Company Greeting – How to Reset or Delete a Voice-mail Password on Strata Messaging – How to change the Main Greeting on Strata Messaging – How to Access Voice-mail Administration on the TOSHIBA DKT Phone System |
| 8 | TOSHIBA Parts Matrix | For reference this is the TOSHIBA parts matrix describing what each part does and it shows which Toshiba phone system each part is for. |
| 9 | Manufacturers Parts List | This parts list contains a number of available parts from all major manufacturers. |
| no | Resource | Description |
|---|---|---|
| 1 | How to Change Time | This is the instruction sheet on how to change time for Win 36D – 36DX – 100D – 48 – 96 – 128 and WIN 440CT phone systems. |
| 2 | WIN E-NET Reference Guide | A Source for learning "tips" and configurations. |
| 3 | WIN 440CT User Guide | Legend: Line Display – Dedicated Feature Buttons – Programmable Feature Buttons – Fold OUt Legs – Status indicator – Speaker – Handsets – Multifunction Level Controls – Slide Tray – Microphone – High Resolution Display – Answering Calls – Placing Calls – Call in Progress Features – Station preferences – System Preferences – DSS/BLF Console – Reference Numbers – Agent Features |
| 4 | WIN SmartVoice User Guide | Legend: Logging into Smart Voice – Internal Login – Outside Login – Quick Setup – User Mode Overview – Button Display Telephone Integration – User Mode Menus |
AT&T/Lucent/Avaya Partner
| no | Resource | Description |
| 1 | Date & Time | How to change the date and System Time and Date for: AT&T/Lucent/Avaya Partner |
We also have a large inventory of Repair Programming Manuals and an extensive Telephone System Parts List for “legacy” telephone and telephone systems. Our inventory includes: spare Telephones, Central Processors, KSU, Line Circuit Cards, Digital Station Circuit Cards, IP Circuit Cards and Auto Attendant Voicemail Systems. The following are older Business Telephone Phone Systems we support..AT&T, Avaya, Cisco, Comdial, Iwatsu, Executone, Lucent, Intertel, Mitel,NEC , Partner, Panasonic, Samsung, Starplus, Toshiba, Omega, Vodavi, Verizon, and WIN communications to name a few.
For questions and answers please contact US
Office:817.831.4436 / FAX:817.838.6413
Call Metro-Tel Today 817-831-4436!